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SCSI FAQ Questions

Q1. What is a good on-line reference for lots of SCSI topics and FAQs?

Q2. What default SCSI identification settings does Solaris expect during installation?

Q3. I see SCSI parity error messages, what should I do?

Q4. What can cause an assortment of unexpected SCSI warnings like "command timeout" or "SCSI transport failure"?

Q5. I have the latest fast SCSI disk (or other SCSI device), why do I see information messages telling me that the SCSI bus controller has negotiated a slower data rate? What can be done?

Q6. It appears that the SCSI controller can't "see" my SCSI device, how can I check for sure?

Q7. Does my Themis computer card have a "wide" SCSI bus, or "narrow"?

Q8. Can I attach a narrow SCSI device to a Themis computer card or system?

Q9a. My system is not working right with an IBM SCSI disk drive attached, any ideas?

Q9b. My system is not working right with a Seagate Cheetah SCSI disk drive attached, any ideas?

Q10. Why can't my Themis USPIIe card "see" the disk drive attached via P2 paddle adapter?

Q11. Many of the answers in this section mention SCSI cabling and termination, but what are some other items to consider?

SCSI Questions and Answers (for Appendix information see link at bottom of page)

Q1. What is a good on-line reference for lots of SCSI topics and FAQs?
A1. http://scsifaq.paralan.com (Reference used with permission.)

Q2. What default SCSI identification settings does Solaris expect during installation?
A2. Primary (boot) hard disk should be ID 0, CD-ROM should be ID 6, avoid using ID 7 since that's normally the SCSI host controller ID. Other devices can use IDs 1 through 5.

Q3. I see SCSI parity error messages, what should I do?
A3. Verify proper SCSI bus termination and proper SCSI cable length. Also, make sure there aren't too many devices on the SCSI bus. For details refer to Appendix A, sections A1.3, A1.4, and A1.5.

Q4. What can cause an assortment of unexpected SCSI warnings like "command timeout" or "SCSI transport failure"?
A4. Out-of-spec SCSI cables can cause these errors, and so can improper bus termination. Intermittent loss of power (i.e. - power connector integrity) to the SCSI device is another cause. For details refer to Appendix A, sections A1.2, A1.3, A1.4, A1.5, and A1.7.

Q5. I have the latest fast SCSI disk (or other SCSI device), why do I see information messages telling me that the SCSI bus controller has negotiated a slower data rate? What can be done?
A5. There could be a variety of reasons. A) The SCSI controller chip on the host computer may not be as new as your SCSI disk; for instance a new LVD device installed on an older SE bus. B) Make sure SCSI bus termination matches the capability of the host SCSI controller. C) Make sure you have high-quality SCSI cabling. For details refer to Appendix A, sections A1.3, A1.4, and A1.5.

Q6. It appears that the SCSI controller can't "see" my SCSI device, how can I check for sure?
A6. Use the OBP command "probe-scsi-all". If your device is not listed then check cabling, bus termination, and power connectors. For details refer to Appendix A, section A1.6. Sections A1.3, A1.4, and A1.5 may also apply.

Q7. Does my Themis computer card have a "wide" SCSI bus, or "narrow"?
A7. Probably wide. Themis products introduced since 1998 have two wide SCSI buses. One way to know for sure is to check the signal count. 50 wires indicate a narrow SCSI bus, 68 wires mean a wide SCSI bus. (Of course wide and narrow are logical descriptions, not physical.) For details refer to Appendix A, section A1.2.

Q8. Can I attach a narrow SCSI device to a Themis computer card or system?
A8. Yes. For details refer to Appendix A, sections A1.2 and A1.3.

Q9a. My system is not working right with an IBM SCSI disk drive attached, any ideas?
A9a. This is usually cured by placing a jumper on DIS TI SY. Refer to Appendix A, section A1.1.

Q9b. My system is not working right with a Seagate Cheetah SCSI disk drive attached, any ideas?
A9b. This is often cured by placing a jumper on Force Single Ended. Refer to Appendix A, section A1.3. (Note: This is not necessary if you are sure every SCSI device on your system is LVD capable - including the host SCSI controller - and your SCSI bus is running in LVD mode.)

Q10. Why can't my Themis USPIIe card "see" the disk drive attached via P2 paddle adapter?
A10. The USPIIe family of cards utilize an LVD SCSI controller. If you are trying to attach an SE device then you should install jumper JP1801 to force the host SCSI controller into SE mode. In fact, this is required if you are using the 3-row P2 transition paddle adapter to make connection with the SCSI device.

Q11. Many of the answers in this section mention SCSI cabling and termination, but what are some other items to consider?
A11. Check for damaged jumpers that are used to specify SCSI identification or to enable/disable SCSI device features, also make absolutely sure the jumpers are the correct size - 2mm and 0.10" are visually similar but are not compatible; refer to photos in the Appendix. Check power connectors, make sure the metal to metal connections are not loose. Check for short circuits between system chassis and SCSI cable caused by small breaks in the insulation. Try to test the SCSI device on another "known good" system if one is available. Once in a while the SCSI device itself has a malfunction. Refer to Appendix A, section A1.7.

To download Themis Board and System FAQ Questions, Answers and Appendix A-B information, please click here.

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To contact Themis technical support please use the contact information below (if your site has a designated sales/support contact, please use that contact first). For Repairs, call and ask for Repair-Service or visit the reference page to obtain RMA forms.

Email: support@themis.com
Phone: +1 (510) 252-0870


For Peritek Support:
For questions on performance or integration of Peritek Graphic products, please contact Peritek at: www.peritek.com.

Sales / Support Inquiry Form
We provide links to other useful documents. To view and download reference information that includes device drivers, VME information and troubleshooting information, please click here.








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