Zolve is a fintech company with over 200 employees and $250+ million. They provide FDIC-insured U.S. bank accounts and credit cards to immigrants without requiring a Social Security number. Zolve aims to improve financial service access for expatriates moving to countries like the U.S., offering banking solutions from the moment they arrive, regardless of their local credit history. Zolve has been a Themis customer since July 2024.

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As a fast-growing fintech company working with Continental Bank as its sponsor, Zolve sought a compliance solution to streamline risk assessments, manage policies efficiently, and accelerate approval workflows.
Continental Bank, founded in 2003 and headquartered in Salt Lake City, Utah, is a privately owned FDIC-insured bank. Through its national strategic partnership platforms, the bank issues consumer and small business credit, payment, and deposit products through retailers, manufacturers, finance companies, Software-as-a-Service (SaaS) providers, and fintechs. The bank helps its strategic partners drive financial innovation and inclusion by embedding digital financing and banking products into new platforms and experiences.

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With increasing regulatory scrutiny and the need for strong operational governance, both Zolve and Continental Bank turned to Themis as their centralized Governance, Risk, and Compliance (GRC) platform. Themis enabled both organizations to increase  collaboration, reduce compliance review times, and ensure a clear audit trail.

Zolve and Continental Bank selected Themis to establish a structured and efficient compliance program that aligned with their operational needs. By adopting Themis, they were able to:

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• Seamlessly Conduct Risk Assessments: Utilize Themis’ risk register and control mapping to improve compliance oversight.
• Increase Operational Efficiency: Manage policies, procedures, and controls in one place, reducing manual effort.
• Streamline Documentation Management: Automate compliance documentation gathering and accelerate approvals.
• Enhance Vendor Risk Reviews: Standardize vendor due diligence processes, improving oversight and approval timelines.‍
• Improve Marketing Approvals: Leverage Themis' Marketing module to manage marketing materials efficiently, reducing time spent on approval cycles.

Zolve’s Most Used Modules: Risk Register, Control Mapping, Documents and Vendor Due Diligence.

Themis has helped both Zolve and Continental Bank enhance their compliance processes, resulting in measurable efficiency gains and improved collaboration:

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Zolve's Achievements:

• Reduced review time for risk and control oversight by 20%, ensuring faster audits and regulatory reporting.
• Improved vendor risk assessments, reducing approval time by 50%.

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‍Continental Bank's Achievements:

• Time Savings: Estimated 25%-30% reduction in time spent on reviewing, approving, and documenting due diligence processes.
• Efficient Partner Onboarding: Enabled the lean team to handle policy and document collection, review, and approvals in a timely and efficient manner.‍
• Improved Audit Preparedness: Enhanced readiness for audits and regulatory exams without adding additional resources.

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Learn about Continental Bank's Achievements with Themis here

"With Themis, we have a structured, transparent compliance process that ensures our risks, controls, and policies are well-managed and aligned with Continental Bank’s expectations. We’ve reduced risk and control review time by 20%, giving our team valuable time back. 

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Internal collaboration and approvals are much more efficient compared to email, and the built-in audit trails provide a clear record of changes and decisions. Themis has made it easier for both Zolve and Continental Bank to work together and streamline compliance workflows." – Prudhvi Varma, Head - Business Ops & Growth